How to turn off the QQ sound?
Recently, many QQ users reported that they encountered the problem of unable to turn off the sound after updating the version, which became one of the hot topics in the past 10 days. This article will give you a detailed answer on how to turn off the sound on QQ, and organize relevant hot content across the entire network.
1. Background of QQ sound problem

According to user feedback, QQ seems to have adjusted the function of sound settings in a recent update, resulting in some users being unable to turn off the notification sound through conventional methods. The following is the popularity data on this topic in the past 10 days:
| platform | amount of discussion | Hot search ranking |
|---|---|---|
| 128,000 | No. 15 | |
| Baidu Tieba | 56,000 | No. 8 |
| Zhihu | 32,000 | No. 12 |
| Douyin | 184,000 | No. 22 |
2. Detailed steps to turn off QQ sound
The methods of turning off QQ sound are slightly different for different devices and versions. The following are solutions for mainstream platforms:
| Device type | Operation steps |
|---|---|
| Windows PC version | 1. Click the "Settings" icon in the lower left corner of the main panel 2. Select the "Sound" tab 3. Uncheck "Turn on alert sound" |
| Mac version | 1. Enter "Preferences" 2. Select "Notifications" 3. Turn off the "Play Sound" option |
| Android phone | 1. Enter "Settings" 2. Select "Message Notification" 3. Turn off the "Sound" switch |
| iOS mobile phone | 1. Enter "Settings" 2. Select "New message notification" 3. Turn off the "Sound" option |
3. User FAQs
Based on user feedback from major platforms, we have compiled the following common problems and solutions:
| Problem description | solution |
|---|---|
| Settings are turned off but there is still sound | 1. Check system volume settings 2. Try to log out and log in again 3. Check whether the special care reminder is turned on |
| Some group chats cannot be muted | 1. Enter the group settings 2. Turn off the notification sound of the group individually 3. Check whether it is set as special attention |
| Setting options disappear after update | 1. Check if it is the latest version 2. Try clearing cache and try again 3. Feedback to QQ customer service |
4. Related hot topics
In addition to QQ voice issues, the following related hot discussions have occurred in the past 10 days:
1.Privacy protection controversy: Some users questioned that the new version of QQ may obtain excessive microphone permissions, resulting in abnormal sound settings.
2.Youth mode optimization: The education department recommends that social software strengthen the voice control function in youth mode.
3.Cross-platform notification synchronization: Users reported that sound settings cannot be synchronized when logging in with multiple devices.
5. Expert advice
Digital product expert Li Ming said: "It is normal for function adjustments to occur during software updates. Users are advised to:
1. Regularly check application permission settings
2. Follow the official update instructions
3. Feedback issues through formal channels"
6. Summary
Although the problem of turning off QQ sound seems simple, it involves many factors such as software version and device differences. We hope that the structured solutions provided in this article can help users solve their problems quickly. If the problem is not solved after trying the above methods, it is recommended to contact QQ official customer service for further support.
As social software continues to be updated, similar functional adjustments may continue to appear. Users are advised to stay tuned to announcements from official channels and stay abreast of the latest changes.
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